An Illinois woman is reportedly suing Starbucks for $5 million over the amount of ice it puts in customers’ drinks.

Stacy Pincus accuses the coffee chain of packing almost half of their cold beverages with ice as a means to skimp on serving actual coffee to customers, according to the suit obtained by Courthouse News.

When it comes to ordering a 24-ounce “Venti” coffee, for example, Pincus claims a customer only receives 14 ounces of actual coffee, and ice takes up the remaining 10. The miffed customer further notes that hot Starbucks beverages typically cost less than cold ones, even though they contain more coffee because of the lack of ice.

Among the accusations hurled at the coffee conglomerate are fraud, negligent misrepresentation and unjust enrichment.

Pincus expresses her intent to represent everyone who ever purchased a cold drink from the coffee chain over the last 10 years.

A Starbucks spokesperson, reached by TMZ, called the suit absurd.

“Our customers understand and expect that ice is an essential component of any ‘iced’ beverage,” the spokesperson stated, adding that the company would remake any beverage if a customer is unsatisfied.

Starbucks did not immediately respond to a request for comment Sunday.


http://www.huffingtonpost.com/entry/starbucks-sued-over-ice_us_5725fdeee4b0b49df6ab8f75?




the other 'entitled' group,, who sue for ridiculous amounts over things like how much ice is used in a drink

i don't think "entitlements" means what you think it means...

I used 'entitled


to give (a person or thing) a title, right, or claim to something; furnish with grounds for laying claim

Contemporary Examples

I thought to myself, an employee who steals is not entitled to a raise.

According to Courthouse News Service, the plaintiff is represented by by Steven Hart with Hart, McLaughlin & Eldridge in Chicago.

I thought that the plaintiff was represented by Dewey, Shaftem & Howe.

i don't think "entitlements" means what you think it means...

When it comes to ordering a 24-ounce “Venti” coffee, for example, Pincus claims a customer only receives 14 ounces of actual coffee, and ice takes up the remaining 10. The miffed customer further notes that hot Starbucks beverages typically cost less than cold ones, even though they contain more coffee because of the lack of ice.

Among the accusations hurled at the coffee conglomerate are fraud, negligent misrepresentation and unjust enrichment.

Pincus expresses her intent to represent everyone who ever purchased a cold drink from the coffee chain over the last 10 years.

This is certainly a common practice and not exclusive to Starbucks. How does McDonald's or Burger King sell hamburgers and fries for 99 cents? They charge twice as much for a soda containing 50% ice.

Instead of frivolous lawsuits its easier to just say "easy on the ice" as I say when getting my order.