I thought scammers drew a line when it came to Sr. Citizens. Obviously not.



Phone scams by Indians based in India, is one thing. In fact, a couple of years ago, FBI agents had visited India and with local police assistance busted a ring. We never thought of scamsters based in US(?) after all, migrants had a sense of gratitude towards the host country. but now this scam on senior citizens?

Suggest Class Action: So you all know how to react next time customer support calls up with an Indian accent. Please ask for a different rep. if 2% of Americans do it; the message will get through to the community and the 'industry' will dry up.

Now why is Jai, obviously an Indian, coming hard on his countrymen; or taking the high ground? Ah, aha. One, I would personally like to know if anyone here has been affected. Two, may be I will collate some of the experiences into an article on 'how call centers have changed our culture' and send it to a leading news paper. (Nope, i don't work in tech support or C_Centers; never worked in a place where I had to pretend to be someone else).

Else, feel free to directly comment on Outlook's website. it's a leading mag here.

What I'd like to know about all the customer support call centers based in India, is why they don't know any other answers besides, "unplug it, wait five minutes, and plug it back in".

Ha, ha.. nice.