I used to go to DQ but they now freeze all the soft serve in the morning (maybe just my location ?), so if you get a sundae they pull one out of the freezer frozen solid and put a topping on it and hand it to you, not sure how you can mess up soft serve ice cream so badly but they managed it.
On a somewhat different note the last time I went to DQ (It was really just for the chicken strip basket) I got a pineapple sundae and instead of being served a cup of soft serve ice cream I got a cup of frozen ICE cream and they just put regular chunks of pineapple on it and not crushed pineapple in syrup and just a few of those tiny dried pineapple chunks that are put on really cheap frozen pizzas,
it tasted like disappointment.
Also a note about DQ's ice cream, it only has 5% butter fat instead of a 20 to 25% so it has a harsh, non smooth, icey, non creamy texture.
Does DQ even understand that their whole gimmick is soft serve vanilla ice cream ?
Just wanted to vent >.<
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